Refund and Replacement Policy

We want you to love what you ordered. If something isn't right, here's how our replacement process works:

  • Easy 7-Day Replacement: If a product arrives damaged, defective, or incorrect, let us know within 7 days of delivery for a free replacement.
  • How to request one: Message us on WhatsApp or email with your order number and a photo/video of the issue, and we'll guide you through the next steps.
  • Condition: Items must be unused, in their original packaging, with all tags intact.
  • Refunds: Where a replacement isn't possible, we'll issue a refund to your original payment method, or as store credit for Cash on Delivery orders.
  • Processing time: Replacements/refunds are processed within 5-7 business days of approval.

Questions? Reach out anytime via our Contact Us page.